![]() ![]() Is it any wonder we have such low engagement and such a high turnover rate? Employees everywhere are letting us know that work is no longer just about getting things done it requires a focus on them, too. However, often the focus is placed on these things with little consideration being given to the impact on employees. Leadership, ultimately, is about inspiring your workforce. To be clear, I believe all these things are important, and your business will not be successful without them. When I think about management, I think about planning, organising, staffing, budgeting, safety and efficiency and ensuring processes and rules are followed. To their credit, over the years, managers have become really good at getting things done, unfortunately often to the detriment of the employees who actually do the work. It became clear that if you want to change your culture or how your people feel about what they do and who they do it for, start with focusing on your managers.Īt work, we have plenty of managers – those people with titles who are tasked with getting things done. With social media polling company Stickybeak, the employee experience consultancy SGEnz recently polled 570 New Zealand workers on what was most important to them in terms of staying with their current employer or leaving for another one. Some of those excuses may have merit, but I can tell you the Great Resignation (or whatever we're calling it) results from one thing more than anything else: a bad manager. ![]() They've reasoned that, due to the pandemic, inflation, and a tight labour market, the behaviour, attitude and actions of their managers have nothing to do with what's going on around them. Yet many owners, executives and managers I've spoken to this year have been quick to offer convenient excuses for why their staff are quitting. You've probably heard that line many times in your professional career. People don't leave jobs – they leave managers. ![]()
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